The Virtual Pro

  Customer Service Representative  The Customer Service Representative is responsible for fielding a high call volume of customer inquiries regarding release of information  (ROI) requests for patient medical records while maintaining consistent service standards and metrics. The CSR provides  issue resolution, status updates concerning medical record requests, and posts corrective action notes in the corporate  database to facilitate timely and accurate release of information processing.   Duties & Responsibilities: Ability to support customer service calls for multiple lines of business  Proficient in the use of Department resources (CS Notebook, Protocols, VRM etc.) Receive inbound phone inquiries from requester clients regarding patient medical records (8 - 10 calls per hour) Manage customer concerns and questions regarding status of requests, invoice/fee issues, request remediation, etc. Actively document call details in VRM and RingCentral du...

  How to Pass a Remote Job Interview:  Remote work isn’t just a trend anymore—it’s a permanent part of how we work. From startups to global giants, companies are hiring remote talent at an unprecedented rate. But while the flexibility and freedom of remote work are appealing, landing a remote job requires mastering one key step: the remote job interview . Whether you're new to remote interviews or looking to sharpen your virtual presence, here's a practical, convincing guide to help you stand out, impress, and land the job —all from your home office. Why Remote Interviews Are Different (and Why That’s a Good Thing) Remote interviews offer advantages if you know how to use them: No commute stress: You’re in your environment, which helps reduce anxiety. Access to notes: Unlike in-person interviews, you can discreetly reference notes or your resume. Level playing field: Everyone is virtual, so the focus is more on communication, clarity, and tech comfort than bod...

  Call center Pharmacist remote position Job Description: It is an operation based role that conducts clinical reviews of medical data collected to perform prior authorization for specialty medications. The clinical pharmacist will apply clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases. Responsibilities: Collaborates with the CRU Technician to process referrals, including answering clinical questions, collecting appropriate clinical/ medical data needed to perform clinical assessments, and reviews as per the health plan/employer agreed criteria within the designated service level agreements. Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes. Handles inbound phone calls and escalations from physicians or patients regarding Prior Authorization Establishes and maintains communication, health plan and...

  Remote opportunities available. Remote Call Center Agent (salary range:  $29,000.00-$35,000.00 annually   ,  and sales commissions, PLUS annual bonus of 5% of base pay) Amazing Benefits: Courtesy cable, internet, and voice services (if in service area), 401k with match, health benefits (Medical, Dental, Vision), Paid Training, PTO, and career progression with cash incentives and wage increases. Eagle, Vyve and Northland are leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. ...

  Remote  Virtual Sales Specialist Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. Principle Responsibilities: Maximize sales opportunities as provided by our proprietary routing tool to drive product demand. Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow products. Manage daily sales call activity to optimize time and maximize the success of sales and market share objective...

  How to Earn Money Online in 2025: 12 Proven Ways to Make Money from Home In a world that’s more connected than ever, earning money online has gone from being a side hustle to a full-time career for millions. Whether you're looking to supplement your income, replace your 9–5, or build a business from your bedroom, there are countless legitimate ways to make money online. In this post, I’ll walk you through 12 of the most effective ways to earn money online in 2025—no gimmicks, just real strategies that work. ✅ 1. Freelancing If you have a skill—writing, graphic design, coding, marketing—you can freelance it. Platforms to get started: Upwork Fiverr Toptal Pro tip: Build a strong portfolio and collect client reviews to increase your value over time. ✅ 2. Start a Blog Blogging is a long-term game, but one of the most powerful ways to earn passive income. Choose a profitable niche like personal finance, travel, or tech. Monetize with: Affiliate marketing Sp...